Connect a new parent to an existing student record

If you need to connect a new parent to an existing student record...

Have the parent create an account with their email address and name. The parent should not create another record for the student. If a student registration form pops up, they should close their browser.

Short Form

After the parent has created an account

• Update the linked account holder
  • Go to the student workspace > in the header, click the pencil icon to edit "Linked Account Holder (Parent/Guardian)"
  • start typing the name to be linked > select the correct person > click Save

Step-by-Step

After the parent has created an account

Go to the student workspace

Click the pencil icon to edit the Linked Account Holder (Parent/Guardian)

Start typing the name to be linked > select the correct person

Click Save